About Shannon
Shannon Madden is a Licensed Professional Counselor (LPC) with 26 years working in mental health. She draws on long experience in crisis work and clinical settings to help people through hard life moments. Her style is straightforward and practical with a touch of humor to ease tense conversations.
She uses clear, hands-on tools like worksheets to identify unhelpful thoughts and patterns. Shannon explains how thoughts influence feelings and behavior and offers concrete steps to shift those patterns.
Background and approach
She also brings a basic understanding of neurobiology to help people see why certain changes can happen faster when we practice specific skills. Her background includes crisis counseling in emergency rooms and work with first responder populations. That history shaped her comfort in high-stress situations and in supporting people after traumatic events.
More recently she has worked in state crisis services and in roles that focused on intake and assessment. Shannon often combines client-centered listening with cognitive strategies and mindfulness practices. She aims to make sessions collaborative so clients know what to expect and can set achievable goals.
Her approach is down-to-earth and focused on practical change. She works with common challenges such as anxiety, depression, grief, stress, sleep problems, anger, and coping with life changes. Additional areas she addresses include caregiver stress, chronic illness and pain, family of origin issues, and compassion fatigue.
Sessions are offered in English and are based in Arizona.
How Shannon's Approaches Work Online
Client-centered therapy focuses on listening and understanding each person's goals. It gives people space to tell their story while the therapist reflects back what matters most and helps set priorities.Cognitive Behavioral Therapy, or CBT, breaks problems into thoughts, feelings, and actions. It uses simple exercises and worksheets to spot unhelpful thinking and try new behaviors that reduce anxiety or improve mood.
Emotionally-Focused Therapy helps people name and work with strong emotions that keep them stuck. It can be useful for grief, trauma reactions, or patterns that repeat across relationships by helping someone notice and shift the emotional responses that drive behavior.
Finding the right approach is part of the work together. The therapist will discuss goals, try techniques, and adjust methods based on what helps most. This collaboration means the plan can change as progress is made and priorities shift.
Online therapy offers flexibility to fit sessions into busy lives. Video calls allow face-to-face conversation, phone sessions work well when video is not possible, and live chat or text-based messaging make it easier to check in between meetings or use shorter touchpoints. These options help people keep therapy consistent while juggling work, caregiving, or travel.
Questions people ask
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What this counselor works with
Most often
Also listed
- Abandonment
- Aging and geriatric issues
- Anger management
- Bipolar disorder
- Career difficulties
- Caregiver issues and stress
- Chronic pain, illness, and disability
- Codependency
- Communication problems
- Compassion fatigue
- Control issues
- Coping with life changes
- Coping with natural or human-caused disaster
- Dependent personality
- Depression
- Divorce and separation
- Emptiness
- Family conflicts
- Family of origin issues
- Family problems
- First responder issues
- Forgiveness
- Guilt and shame
- Hospice and end-of-life counseling
- Infidelity
- Isolation / loneliness
- Jealousy
- Life purpose
- Midlife crisis
- Money and financial issues
- Mood disorders
- Obsessions, compulsions, and OCD
- Panic disorder and panic attacks
- Paranoia
- Phobias
- Post-traumatic stress
- Postpartum depression
- Seasonal Affective Disorder (SAD)
- Self-harm
- Self-love
- Sleeping disorders
- Social anxiety and phobia
- Trauma and abuse
- Veteran and Armed Forces Issues
- Women's issues
- Workplace issues
- Young adult issues
Therapeutic approaches
- Experience
- 26 years
- Licensed
- Arizona
- Languages
- English