LPCTherapists

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Calm, practical support for life stressors

Dionne Gerfen, LCPC

16 years in practice · based in Illinois · sessions in English · online only

DG Portrait of Dionne Gerfen

About Dionne

Dionne Gerfen is a licensed clinician in Illinois with 16 years of professional experience. She focuses on helping people facing stress, anxiety, depression, trauma and abuse, and LGBTQ+ related concerns. Her approach centers on creating a nonjudgmental space where clients can begin hard conversations and take practical steps forward.

She pays attention to how symptoms affect daily life, like sleep, relationships, and work. Sessions are conversational and goal-oriented. Dionne listens first, then works with each person to set small, achievable steps between meetings.

Book with Dionne Now Review online therapy options and next steps on BetterHelp.

Background and approach

Her work also addresses common relationship strains and communication problems. She helps people untangle conflict, rebuild trust, and practice clearer ways of talking. When separation or divorce is part of the story, she focuses on coping skills and emotional processing rather than legal details.

Dionne supports people dealing with isolation, loneliness, and questions about life purpose. She offers tools for managing panic, social anxiety, and mood shifts so clients can regain routine and confidence. Forgiveness and self-love are treated as practical skills that can be strengthened over time.

Therapy sessions use straightforward language and concrete strategies. She believes progress often comes from small changes practiced consistently. To start, prospective clients complete a short matching questionnaire and schedule sessions according to availability.

How evidence-based approaches work online

Dionne uses evidence-based therapeutic techniques that focus on practical change. One common approach is skills-based work that teaches grounding and breathing techniques to reduce panic and acute anxiety symptoms. These tools are brief and easy to practice between sessions to help stabilize sudden surges of fear.

Another common focus is emotion-focused processing for trauma and depression. This involves naming difficult feelings, tracking how they show up in the body, and gently increasing tolerance for those sensations while trying new behavioral responses. That method helps people move from feeling stuck to testing small changes in daily routines.

Choosing the right approach is a collaborative process. Dionne will discuss goals, preferences, and what has or hasn't helped before, then adapt methods to fit each person's needs. Clients are involved in deciding which techniques to try and how to measure progress.

Online sessions make this work more flexible. Video calls allow face-to-face conversation and visual cues, phone sessions fit brief check-ins or lower bandwidth needs, and live chat or text messaging can be used for quick reflections and ongoing support between appointments. These options help people fit therapy into busy lives and try techniques in real time.
Book with Dionne Now Review online therapy options and next steps on BetterHelp.

Questions people ask

What kinds of concerns does Dionne address?

She helps people with stress, anxiety, depression, trauma and abuse, and LGBTQ+ related issues, plus related topics like communication problems and loneliness.

How would you describe the therapy style?

The style is conversational and practical, focusing on listening first and then setting clear, achievable steps to practice between sessions.

How long has she been practicing?

She has 16 years of professional work experience in clinical settings.

What are her credentials and where is she based?

She holds the LCPC credential and practices in Illinois.

Can sessions be conducted in other languages or for international clients?

Sessions are offered in English and international clients are not currently accepted.

What session formats are available?

Therapy is offered via video calls, phone sessions, live chat, and text-based messaging.

How does payment and cost work?

Cost varies by location and therapist availability; sessions are provided through a subscription that can be canceled at any time.

How do I begin working with her?

Click the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.