About Sylvia
Sylvia Franklin is a Licensed Professional Counselor who helps people manage stress, anxiety, depression, anger, grief, and relationship or family concerns. She works with clients who are coping with life changes, addiction, parenting challenges, career questions, and issues around intimacy and self-esteem. Sylvia brings a calm, direct style and a practical focus to sessions.
She has worked in counseling and social services for about 20 years. Her training includes a Bachelor of Arts in Psychology from Spelman College and a Master of Arts in Counseling and Psychological Services from Clark Atlanta University, where she graduated Summa Cum Laude.
Background and approach
Sylvia often looks at the different parts that make up a person and how those parts interact. She and the client identify areas to improve, then create a step-by-step plan. She explores how past people, places, and events led to current struggles so clients get a clearer view of next steps.
Spirituality, described as what feeds mind, body, and soul, can be part of sessions when the client welcomes it. Humor is also a regular part of her work; she values laughter as a way to ease heavy moments and build connection. Her background includes individual and group work, career counseling, support for people with learning differences, and crisis response after major events.
Those experiences inform a practical, person-focused approach that aims to help people move toward everyday functioning and greater self-acceptance.
Practical approaches for online counseling
Sylvia draws on client-centered therapy to place the client's goals at the center of each session. That means conversations focus on what matters to the person and on building solutions that fit their life. Mindfulness therapy is used to help people notice thoughts and feelings without judgment, which can reduce stress and improve mood.She also uses motivational interviewing to help people find and strengthen their own reasons for change. This approach can be useful for addictions, behavior change, or any situation where someone feels stuck. Finding the right combination of these approaches is part of the work; she collaborates with each person to decide what methods match their needs, goals, and preferences.
Online sessions are offered as video calls, phone sessions, live chat, or text-based messaging to increase flexibility. Video calls let people work face-to-face when helpful, phone sessions can be easier when bandwidth is limited, brief live chat or messaging can fit into a busy day, and text-based messaging supports ongoing check-ins between meetings. These options help people access therapy around work, caregiving, or travel constraints.
Questions people ask
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What this counselor works with
Most often
- Stress, Anxiety
- Anger management
- Self esteem
Also listed
- Addictions
- Aging and geriatric issues
- Blended family issues
- Career difficulties
- Caregiver issues and stress
- Co-morbidity
- Codependency
- Commitment issues
- Communication problems
- Coping with life changes
- Coping with natural or human-caused disaster
- Depression
- Drug and alcohol addiction
- Family conflicts
- Grief
- Intellectual disability
- Intimacy-related issues
- Isolation / loneliness
- Life purpose
- Parenting issues
- Relationship issues
- Self-love
- Trauma and abuse
- Workplace issues
Therapeutic approaches
- Experience
- 20 years
- Licensed
- Georgia
- Languages
- English