Susan "Jill" Hedges, LPCC

Approaches that guide online sessions

Acceptance and Commitment Therapy (ACT) focuses on helping people clarify their values and take small actions toward them, even when difficult thoughts or feelings are present. It’s often useful for anxiety, stress, and life transitions because it emphasizes meaningful direction over fighting inner experience.

Client-Centered Therapy places the person’s experience at the center of the work. The therapist listens without judgment and follows the person’s lead, creating space to explore feelings and goals. This approach supports people who need steady, nonjudgmental support while they try new ways of coping.

Emotionally-Focused Therapy (EFT) helps people notice and name emotions and then use that awareness to change unhelpful interaction patterns or self-relating. It can help with grief, attachment concerns, and intense emotional reactions by teaching ways to move through and respond differently to strong feelings.

Finding the right approach is a shared process. The therapist will talk with each person about goals, preferences, and what has or hasn’t worked before. Together they adjust techniques over time so the work matches real needs and feels workable in day-to-day life.

Online sessions can be scheduled as video calls, phone meetings, live chat, or text-based messaging depending on what fits best. Video calls let people read facial cues and use visual tools, while phone sessions need less bandwidth and can be easier during a short break. Live chat and messaging allow brief check-ins, written reflections, or ongoing support between longer sessions. These options make it easier to fit therapy into busy schedules and different life situations.