About Madeline
Madeline Lucille "Lucy" Kelley is a Licensed Professional Counselor who focuses on helping people sort through relationship strain, low self-esteem, career stress, and major life changes. She offers steady, practical support for people facing grief, addictions, intimacy concerns, anger, or depression. Lucy speaks plainly and works to make the first step feel manageable for someone who is unsure where to begin.
Lucy builds a calm, nonjudgmental space where people can talk through what matters most to them.
Background and approach
She listens for what’s getting in the way and helps set small, realistic steps to change. Sessions tend to focus on real-life skills and choices that fit each person’s daily life. Her background includes two decades of counseling work and leadership in licensure oversight.
She spent eight years on the Michigan Counseling Licensure Board and has taught as adjunct faculty at Michigan State University and John Brown University. She has also served as a guest lecturer at Eastern Michigan University. Lucy draws on approaches such as Acceptance and Commitment Therapy, Cognitive Behavioral Therapy, and Client-Centered Therapy, along with mindfulness and solution-focused techniques.
She adapts methods to the concerns at hand, whether working through chronic pain, supporting recovery from codependency, or navigating workplace stress. Clients describe practical conversation and clear next steps for life and relationship goals. She practices as an LPC and offers services to people in Arkansas and internationally in English.
Sessions are available through a subscription model that can be canceled at any time. To begin, prospective clients complete a short matching questionnaire and schedule sessions according to the therapist’s availability.
How her approaches work online
Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without getting ruled by them and then take steps toward a life that matters to them. It can be useful for depression, anxiety, and coping with major life changes. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thinking patterns and trying different behaviors to change outcomes; it often helps with mood, anger, and relationship patterns. Client-Centered Therapy centers the conversation on the person's experience, using empathy and reflection so people feel heard and can discover their own next steps.Finding the right approach is part of the work. Lucy treats selection of methods as a collaborative process and adjusts strategies to fit someone’s goals, needs, and comfort. Together they review what is helping and change course when needed so therapy stays practical and relevant.
Online sessions offer flexibility through video calls, phone sessions, live chat, and text-based messaging. Video lets people read visual cues and work interactively, phone sessions use less bandwidth and can fit a quick check-in, live chat can be useful for shorter conversations, and text messaging supports ongoing coaching-style contact between live sessions. These options make it easier to fit counseling into busy schedules and to use approaches like ACT and CBT in day-to-day life.
Questions people ask
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What this counselor works with
Most often
- Relationship issues
- Self esteem
- Career difficulties
Also listed
Therapeutic approaches
- Experience
- 20 years
- Licensed
- Michigan, Arkansas
- Languages
- English