About Toya
Toya Carroll is a Licensed Professional Counselor who helps people facing stress, anxiety, relationship strain, trauma and grief. She offers steady support and straightforward guidance for those ready to make changes. Her approach aims to make the first steps feel possible and less overwhelming.
She keeps sessions focused and practical. Conversations start with what matters most right now and move toward small, doable changes. Toya emphasizes listening without judgment so clients can talk through difficult feelings and decisions.
Background and approach
Over 15 years of practice, she has helped people manage panic attacks, mood swings, social anxiety, and workplace stress. She also works with those navigating divorce, caregiver strain, and financial worries that affect daily life. Her experience includes addressing post-traumatic stress and the effects of abuse.
Toya draws from a mix of approaches to match each person’s needs. She uses client-centered methods to prioritize the person's perspective, cognitive behavioral tools to change unhelpful thoughts and behaviors, and emotionally-focused techniques for relationship and attachment concerns. Motivational interviewing and solution-focused strategies help people set goals and take action.
Sessions are offered in English and provided through online formats such as video calls, phone sessions, live chat, or text-based messaging. She is licensed as an LPC and as a Licensed Clinical Professional Counselor, and she practices with a focus on clear communication and achievable steps toward better daily life.
How her approaches work online
Client-centered therapy puts the person's experience first by having the therapist listen closely and reflect what matters most. This approach helps people feel heard and clarifies goals for change. Cognitive Behavioral Therapy, or CBT, focuses on identifying and changing patterns of thought and behavior that keep problems like anxiety and panic going. It uses practical exercises and homework to build new habits and reduce symptoms. Emotionally-Focused Therapy concentrates on emotions and attachment in relationships, helping people express needs and repair connection when communication has broken down.Choosing the right approach is a shared process. The therapist will talk with the person about their goals, try different strategies, and adjust methods based on what helps most. Clients are invited to offer feedback so sessions stay useful and relevant.
Online therapy offers practical flexibility for people with busy lives. Video calls let most of the work feel like an in-person visit while keeping travel time low. Phone sessions require less bandwidth and can be easier on days when being on camera feels difficult. Live chat and text-based messaging are useful for quick check-ins, brief coping tools, or when someone needs support between longer sessions. These formats make it easier to fit therapy around work, caregiving, or other responsibilities.
Questions people ask
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What this counselor works with
Most often
- Stress, Anxiety
- Relationship issues
- Trauma and abuse
Also listed
Therapeutic approaches
- Experience
- 15 years
- Licensed
- Illinois, California, Missouri
- Languages
- English