Kristi Heisterman, LPC, LCMHC

Approaches that guide online sessions

Kristi relies on evidence-based therapeutic techniques to guide work on addiction, trauma, and relationship patterns. One common approach focuses on building coping skills and relapse prevention tools that help people manage cravings and high-risk situations. This method emphasizes concrete steps, planning, and practicing new behaviors between sessions so gains stick. Another approach centers on processing traumatic experiences in a paced way that reduces overwhelm. That work combines talking through difficult memories with skills for managing strong emotions and increasing safety in daily life. It often helps people feel more stable and better able to handle triggers. Finding the right approach is a collaborative process. The therapist will talk with each person about goals, preferences, and what has or hasn't helped in the past. Together they pick techniques and adjust the plan as progress unfolds. Online therapy offers flexibility and many practical benefits. Video calls allow face-to-face conversation when visual cues matter. Phone sessions are useful when bandwidth is limited or a quicker check-in is needed. Live chat and text-based messaging support ongoing contact, brief reflections between sessions, and more frequent check-ins without scheduling a full call. These options make it easier to fit therapy into work, school, or family routines and help maintain momentum over time.